Why does Rise Consulting collect personal information?
Rise Consulting may collect personal information from individuals (such as from customers, staff, sub-contractors, and suppliers) for the following purposes:
- To administer, plan, and manage the relationship with individuals and to communicate with individuals;
- To provide individuals with requested information, products, and/or services;
- To better understand how Rise Consulting may improve its products and services, to develop and conduct its business and operations, and for other internal business purposes;
- To provide individuals with information on current and future products and services or other developments with respect to Rise Consulting (in accordance with Canada’s Anti-Spam Legislation – see below); and
- To comply with applicable legal and regulatory requirements or to protect Rise Consulting’s legal rights and property;
(collectively, the “Authorized Purposes”).
The type of information that Rise Consulting may collect from individuals includes, for example, name, email address, address, phone number, and other information individuals choose to provide or provide in the context of their relationship with Rise Consulting.
Rise Consulting may collect personal information for other purposes where it has a legal duty or right to do so or where Rise Consulting has a good faith belief that it is necessary to protect the property or rights of Rise Consulting.
Rise Consulting does not collect personal information for any other purposes, unless it has the consent of the individual to whom it relates.
How does Rise Consulting collect personal information?
Rise Consulting only collects personal information about an individual with the individual’s knowledge and consent. Generally, this means that Rise Consulting collects personal information directly from the individual to whom it relates, whether via Rise Consulting’s website, e-mail, telephone, fax, or in person. Occasionally, Rise Consulting may collect personal information from third party sources, but only with the knowledge and consent of the individual or where otherwise authorized by law.
Visitors to Rise Consulting’s website should also be aware that anonymous technical information may be collected by Rise Consulting as a result of a visit to Rise Consulting’s website. For example, this information may include the visitor’s IP address, browser type, operating system, domain name, access times and referring website addresses. Rise Consulting uses this anonymous technical information for purposes such as diagnosing problems with Rise Consulting’s servers, improving the operation and content of Rise Consulting’s websites and compiling aggregate and statistical information.
Rise Consulting will not attempt to link or match such anonymous technical information with any personally-identifiable information unless Rise Consulting has an individual’s consent, Rise Consulting (or its service providers) have detected or reasonably suspect any unlawful use of Rise Consulting’s services or a security breach, or Rise Consulting has a legal duty or right to do so.
Rise Consulting may use “cookies” on its website. “Cookies” are small text files placed on computers that can collect and store a variety of information. Permanent cookies are stored indefinitely on a user’s hard drive unless manually deleted, while temporary cookies are automatically deleted from the user’s browser upon logging out of a website. Web browsers typically allow users to disable permanent and/or temporary cookies.
Please note that Rise Consulting uses Google Analytics. There is more information about how Google collects, uses, and processes data at http://www.google.com/policies/privacy/partners/.
Please note that Rise Consulting’s website contains links to other websites. Rise Consulting is not responsible for the privacy practices used or followed by other websites. You are encouraged to be aware of when you leave Rise Consulting’s website, and to read the privacy statements of each and every website you may visit that may collect personal information from you.
When does Rise Consulting use or disclose personal information?
Rise Consulting only uses or discloses personal information as reasonably required to facilitate the Authorized Purposes listed above.
In some cases, Rise Consulting may share personal information with third party service providers performing functions on Rise Consulting’s behalf, including, for example, vendors that provide information technology services or provide analytics or assessment services.
Rise Consulting does not otherwise use or disclose personal information unless Rise Consulting has an individual’s consent, Rise Consulting has a good faith belief that disclosure of the information is necessary to protect the rights or property of Rise Consulting, or Rise Consulting has a legal duty or right to do so.
Rise Consulting does not rent, sell or trade customer lists or other personal information.
Consent – Is there a choice?
Individuals provide their consent to the collection, use, and disclosure of personal information by Rise Consulting when they provide their information to Rise Consulting or use its products or services.
Individuals can deny or withdraw their consent to Rise Consulting’s collection, use and disclosure of their personal information at any time upon reasonable notice, subject to any legal or contractual requirements. However, if consent is denied or withdrawn, Rise Consulting may not be able to provide certain products or services.
Rise Consulting may use personal information to inform individuals of current and/or new products or services or other developments that Rise Consulting believes will be of interest to individuals in accordance with applicable laws including Canada’s Anti-Spam Legislation. Such communications may be made by way of telephone, text message, direct messaging, e-mail, fax or regular mail. Individuals provide their consent to Rise Consulting contacting them in this manner when they use Rise Consulting’s products or services. Individuals may opt-out of receiving such communications by contacting Rise Consulting at the address below.
How does Rise Consulting protect the security of personal information?
Rise Consulting has in place reasonable policies, procedures and safeguards (including physical, technological and organizational measures) designed to protect the security of personal information under its control.
The protection of personal information is of paramount concern to Rise Consulting, and Rise Consulting is prepared to take appropriate and timely steps in the event of any incidents involving personal information in accordance with applicable privacy laws.
Rise Consulting makes every reasonable effort to ensure that personal information is accurate and complete. This may involve requesting further information or updates from individuals. Rise Consulting relies on individuals to notify Rise Consulting if there is a change to their personal information that may affect their relationship with Rise Consulting.
Rise Consulting retains personal information only as long as is reasonable to fulfill the purposes for which the information was collected, or for legal or business purposes.
Does Rise Consulting provide access to personal information?
Rise Consulting will provide individuals with access to the personal information Rise Consulting holds about them in accordance with applicable laws. Rise Consulting reserves the right to require that any request for access to personal information be made in writing. Generally, there is no cost for such access. However, Rise Consulting reserves the right to charge such costs on a case by case basis in accordance with applicable laws. The individual will be notified in advance if charges apply.
Rise Consulting will correct or amend the personal information in its files where it can be shown that the information is incorrect or incomplete.
Storage and Processing
Rise Consulting will store the personal information on its internal servers and/or with its services providers.
Rise Consulting’s service providers may store and/or process personal information outside of Canada (including in the United States of America). When information is stored or processed outside of Canada, it may be subject to the laws of and be accessible by legal authorities in such other jurisdictions. Rise Consulting has taken appropriate technical, organizational, and legal steps to secure this information.
Contact Rise Consulting
Founder and Principal, Rise Consulting